Frequently Asked Questions

Frequently Asked Questions


When am I billed?

All memberships are charged to your credit card on the first of every month.

Is there a commitment?

Great results and healthy skin take time. Each membership has a six month join period and then month to month after that.

Can I pause membership?

Yes. You can pause your membership for up to 2 months once every year.

What's included in the membership?

Everything you need to achieve the skin of your dreams. See our comparison chart for all the details.

How do I track my progress?

We start your journey with a skincare strategy session to analyze your skin and begin your treatments. Every few months we will reanalyze your skin and review your progress.

How do I cancel my membership?

Just send us an email with thirty days notice anytime after you have completed the six month join period. That's it.